Introduction

We, Stephan Complete Travel Co., Ltd., take the privacy of our website and/or mobile app users very seriously and are committed to protecting the information users provide to us in connection with their use of our website and/or mobile app (collectively, "digital assets"). Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through the use of our digital assets (the "Services") when you access the Services through your devices.

Please read this Privacy Policy carefully and make sure you fully understand our practices regarding your information before using our Services. If you have read this Policy, fully understand it, and do not agree with our practices, you must discontinue use of our digital assets and Services. By using our Services, you acknowledge the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.

This Privacy Policy tells you:

How we collect data
What data we collect
Why we collect this data
Who we share the data with
Where the data is stored
How long the data is retained
How we protect the data
How we treat minors
Updates or changes to the Privacy Policy

What data do we collect?

Below you will find an overview of the data we may collect:

Unidentified and non-identifiable information that you provide during the registration process or that is collected through your use of our Services ("Non-Personal Information"). Non-Personal Information does not allow for any conclusions about who collected it. The Non-Personal Information we collect consists primarily of technical and aggregated usage information.
Individually identifiable information, i.e., anything that can be used to identify you or could reasonably be expected to identify you ("Personal Information").The Personal Information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine Personal Information with Non-Personal Information, we treat it as Personal Information as long as it remains combined.

How do we collect the data?

Below are the main methods we use to collect data:

We collect data when you use our Services. This means that when you visit our digital assets and use Services, we may collect, record, and store usage, session, and related information.
We collect data that you provide to us, for example, when you contact us directly through a communication channel (e.g., an email with a comment or feedback).
We may collect data from third-party sources, as described below.
We collect data that you provide to us when you log in to our Services through a third-party service provider, such as Facebook or Google.

Why do we collect these datas?

We may use your information for the following purposes:

To provide and operate our services;
To develop, customize, and improve our services;
To respond to your feedback, requests, and requests, and to provide assistance;
To analyze request and usage patterns;
For other internal, statistical, and research purposes;
To improve our data security and fraud prevention capabilities;
To investigate violations and enforce our terms and policies, and to comply with applicable law, regulations, or government requests;
To send you updates, news, promotional materials, and other information related to our services. For promotional emails, you can choose whether you wish to continue receiving them. If you do not wish to receive them, simply click the unsubscribe link in those emails.

Who do we share this data with?

We may share your information with our service providers to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control of us or one of our affiliates (through a merger, acquisition, or purchase of substantially all of our assets, among other things); (v) to collect, retain, and/or manage your information through authorized third parties (e.g., cloud service providers) as reasonably necessary for our business; (vi) to work with third parties to improve your user experience. For the avoidance of doubt, we may transfer, share, or otherwise use non-personal information to third parties at our sole discretion.

Please note that our Services enable social interactions (e.g., posting content, information, and comments publicly and chatting with other users). Please be aware that any content or data you make available in these areas may be read, collected, and used by others. We advise against posting or sharing information that you do not wish to make public. If you upload content to our Digital Assets or otherwise make it available as part of your use of a Service, you do so at your own risk. We cannot control the actions of other users or members of the public who have access to your data or content. You understand and acknowledge that copies of your data may remain accessible in cached and archived pages even after deletion of your data or after a third party creates a copy or saves your content..

Cookies and Similar Technologies

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may enable third parties to automatically collect your information to enhance your browsing experience on our digital assets, optimize their performance, provide a customized user experience, and for security and fraud prevention purposes.

To learn more, please read our Cookie Policy.

We will not share your email address or other personal information with advertising companies or ad networks without your consent.

We may deliver ads through our Services and our Digital Assets (including websites and applications that use our Services) that may also be tailored to you, such as ads based on your recent browsing behavior across websites, devices, or browsers.

To deliver these ads to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties who display ads based on your website visits), to deliver targeted ads. Third-party ad network providers, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and tailor advertising content to you. These third-party cookies and other technologies are subject to the specific privacy policies of those third parties, not this one.

Where do we store the data?

Non-Personal Data

Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes explained in this Privacy Policy, we store and process any non-personal data we collect in various jurisdictions.

Personal Data

Personal Data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and to the extent necessary for the proper provision of our Services and/or as required by law (as further explained below), in other jurisdictions.

How long will the data be retained?

Please note that we retain the data we collect for as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements.

We may correct, amend, or delete inaccurate or incomplete data at any time at our sole discretion.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored via our hosting provider's data storage, databases, and general applications. They store your data on secure servers behind a firewall and offer secure HTTPS access to most areas of their services.

All payment options offered by us and our hosting provider for our digital assets comply with the PCI-DSS (Payment Card Industry Data Security Standard) regulations of the PCI Security Standards Council. This is a collaboration between brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card data (including physical, electronic, and procedural measures) by our store and our service providers.

Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee the absolute protection and security of any information you upload, post, or otherwise transmit to us or others.

For this reason, we ask that you use strong passwords and, where possible, refrain from sending us or others any confidential information whose disclosure you believe could cause you significant or lasting harm. Furthermore, because email and instant messaging are not considered secure forms of communication, we ask that you do not share any confidential information through any of these communication channels.

How do we deal with minors?

The Services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect data from children. If you are under the legal age of majority, you should not download or use the Services or provide us with any information.

We reserve the right to request proof of age at any time to verify that minors are not using our Services. If we become aware that a minor is using our Services, we may deny and block access to our Services for that user, and we may delete all data we have stored about that user. If you have reason to believe that a minor has provided information to us, please contact us as explained below.

Children can use our services. However, if they wish to access certain features, they may be required to provide certain information. Some information (including information collected through cookies, web beacons, and other similar technologies) may be collected automatically. If we knowingly collect, use, or disclose information collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We will not condition a child's participation in any online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We will use the information we collect only in connection with the services the child has requested.

We may also use a parent's contact information to communicate about their child's activities on the Services. Parents can review data we have collected from their child, prohibit us from collecting further data from their child, and request that we delete any data we have collected from our records..

Please contact us to access, update, or delete your child's data. To protect your child, we may ask you for proof of identity. We may deny you access to the data if we believe your identity is in question. Please note that certain data cannot be deleted due to other legal obligations.

We will only use your personal information for the purposes set out in the Privacy Policy and only if we are satisfied that:

the use of your personal data is necessary to perform or enter into a contract (e.g., to provide you with the Services themselves or customer or technical support);
the use of your personal data is necessary to comply with relevant legal or regulatory obligations, or
the use of your personal data is necessary to support our legitimate business interests (provided that this is always done in a manner that is proportionate and respects your data protection rights).

As an EU resident you can:

Request confirmation as to whether or not personal data concerning you is being processed, and request access to your stored personal data and certain additional information;
Request receipt of personal data you have provided to us in a structured, common, and machine-readable format;
Request the rectification of your personal data stored by us;
Request the erasure of your personal data;
Object to the processing of your personal data by us;
Request the restriction of the processing of your personal data, or
Locate a complaint to a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal information we collect and how we use it, please contact us as indicated below.

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the Services, you consent to the transfer of your data outside the EEA.

If you are located in the EEA, your personal data will only be transferred to locations outside the EEA if we are satisfied that an adequate or equivalent level of personal data protection exists. We will take appropriate steps to ensure that we have appropriate contractual arrangements with our third parties to ensure that appropriate safeguards are in place to minimize the risk of unlawful use, alteration, deletion, loss, or theft of your personal data and that these third parties act in compliance with applicable laws at all times.

California Consumer Privacy Law Rights

If you use the Services as a California resident, you may have the right to request access to and deletion of your information under the California Consumer Privacy Act (“CCPA”).

To exercise your right to access and delete your data, please see below for details on how to contact us.

We do not sell users' personal information for the purposes of the CCPA.

Users of the Services who are California residents and under 18 years of age may request and obtain removal of their posted content by sending an email to the address provided below in the "Contact Us" section. All requests must be marked "California Removal Request." All requests must include a description of the content you wish to have removed and sufficient information to allow us to locate the material. We will not accept communications that are unmarked or improperly delivered, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not guarantee that the material will be completely or comprehensively removed. For example, material you post may be republished or reposted by other users or third parties..

Updates or changes to the Privacy Policy

We may revise this Privacy Policy from time to time at our sole discretion; the version posted on the website will always be the most current (see "Effective Date" notice). We encourage you to check this Privacy Policy regularly for changes. If any changes are material, we will post a notice on our website. Your continued use of the Services after we post notice of changes on our website will constitute your acknowledgment of and acceptance of the changes to the Privacy Policy and your agreement to be bound by the terms of those changes.

Contact us

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

Name: Stephan Werner

Address: 22/16 Moo5 Chong Fah Road, 82220 Khao Lak, Thailand

Email: Stephan@Khaolak-Activities.com

EXCLUSION CLAUSE

The information contained herein is not a substitute for legal advice, and you should not rely on it alone. Specific requirements regarding legal terms and guidelines may vary from state to state and/or jurisdiction to jurisdiction. As set forth in our Terms of Use, you are responsible for ensuring that your services are permitted under, and that you comply with, the laws that apply to you.

To ensure that you fully comply with your legal obligations, we strongly recommend that you seek professional advice to better understand the specific requirements that apply to you.